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Re: correct method to "bounce" a message

From:Richard Porter Date:30 Jan 2012 16:45
In Reply To: correct method to "bounce" a message (Jim Nagel)
Replies: Re: correct method to "bounce" a message (Tom Hughes)

On 30 Jan 2012 Jim Nagel  wrote:

> I have two or three email addresses that are published on the web for
> particular purposes to do with a local organization.  When a message
> arrives that is genuine rather than spam, I send it on to the intended
> person (secretary, treasurer, etc) using MPro's "bounce" facility
> (Shift-B).

> The advantage of "bounce" rather than "forward" is that the treasurer
> (say) sees the message in her inbox as coming from the original sender
> rather than from me.  (Is not this the intention of "bounce"?)

> MPro's bounce behaviour, though, puzzles me.  The manual doesn't say
> much about it.  It seems that the new recipient is added as a BCC and
> the original message is re-sent -- with the result that I get another
> copy of it.  Is this the way that "bounce" is meant to work?  I don't
> recall this happening in the days of Marcel when I bounced a message.

> Also, tiresomely, I find that I have to go to the Outgoing Queue and
> re-open the bounced message and check that my own address as "Sender"
> has been filled in (as distinct from "From", which of course shows the
> original sender).  Sometimes Sender is filled in as me but sometimes
> it isn't, in which case I have to do it manually, or else my ISP's
> server (understandably) refuses to transmit the outgoing message from
> somebody it doesn't know.  I haven't fathomed out why MPro fills it in
> sometimes but not other times.

> Am I misunderstanding something?

Yes. MPro's use of "bounce" is misleading. Normally to bounce a 
message means to send it back to the sender because it can't be 
delivered. MPro's bounce is a re-send. It adds a "Resend-to" header, 
not a Bcc. The original From header is preserved so, as you say, the 
new recipient sees the message as coming from the original sender. 
Some clients may also indicate that the message was resent by you.

I regularly bounce messages to an alternative mailbox that I read from 
my Macbook when they contain attachments that I can't handle on the 
RiscPC. I could save and FTP the attachments across but bounce is 
easier.

I suspect that the Sender header is generated if it isn't present in 
the original message but I haven't checked that. You shouldn't get a 
copy of a resent message if your ISP is processing it correctly, but 
most of the messages I bounce are sent to "undisclosed recipients" 
which means they were Bcc'd to me.

-- 
Richard Porter                        http://www.minijem.plus.com/
                                      mailto:ricp@...
I don't want a "user experience" - I just want stuff that works.

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