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Re: Weird problem

From:Stewart Brodie Date:21 Oct 2014 19:28
In Reply To: Weird problem (Alan Wrigley)
Replies: Re: Weird problem (Alan Wrigley)

Alan Wrigley <alan@...> wrote:

> I'm using Gemini 2.29f - yes I know it's very old but it's worked
> perfectly for many years, and I'm not asking for specific advice about
> Gemini but more generally about an odd problem that's started occurring.
> 
> I fetch mail from about half a dozen mailboxes on different POP servers
> and generally it works OK (I say generally because both the servers and my
> internet connection have continual reliability problems).
> 
> Yesterday halfway through the day two of my accounts suddenly stopped
> fetching. Every attempt threw up a "connection closed unexpectedly" error
> and this went on for hours. Eventually I fired up Outlook Express in
> desperation and that fetched all the outstanding mail straight away, and
> immediately Gemini started working properly again.
> 
> Today exactly the same thing happened and again Outlook Express cured it
in
> exactly the same way.
> 
> So... can anyone think of a reason why OE would be able to unblock a
> problem instantly that Gemini can't? I doubt if this is a problem with
> Gemini itself - the server is on a 1&1 VPS which is a pile of shite and
> experience has taught me to always blame that first.

If you haven't already done so, enable the logging.  (Tools -> Accounts ...,
then double-click the account, then the option is on the Advanced tab (Log
all communication with the server).

** Do NOT post the raw log here - it contains your password in the clear! **

Capture logs from failure cases, and then from a later successful case.

It may prove helpful when you report back.


-- 
Stewart Brodie

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